SG · International contemporary art platform1. Not Researching the Artist or Seller
One of the most frequent mistakes is skipping background checks on the artist or the platform. Reliable information about the creator and the seller’s reputation is essential for authenticity and peace of mind.
Take time to read artist bios, check previous works, and look for independent reviews of the online gallery or marketplace.
- Look for artist statements and portfolios.
- Read customer feedback and testimonials.
- Check if the platform has clear contact information.
2. Overlooking Artwork Details
It’s easy to get swept away by a beautiful image, but details matter. Dimensions, materials, and techniques can affect both the value and the fit of the artwork in your space.
Always review the full description and request additional photos or videos if needed.
- Confirm the size and medium of the artwork.
- Ask about framing and installation requirements.
- Clarify if the piece is a unique original or a limited edition.
3. Ignoring Documentation
Proper documentation is crucial when you buy original art online. Certificates of authenticity and provenance records support the artwork’s legitimacy and future value.
Don’t hesitate to request these documents before finalising your purchase.
- Request a certificate of authenticity signed by the artist.
- Ask for provenance details if available.
- Keep all purchase receipts and correspondence.
4. Underestimating Shipping and Handling
Shipping original art to Singapore requires careful handling. Inadequate packaging or unclear delivery terms can lead to damage or unexpected costs.
Check the seller’s shipping policies and insurance options before confirming your order.
- Confirm if the artwork will be shipped with insurance.
- Ask about estimated delivery times and tracking.
- Clarify who is responsible for customs or local delivery fees.
5. Forgetting After-Sales Support
Good after-sales support can make a big difference, especially if you encounter issues with your purchase. Some buyers overlook this aspect and struggle to resolve problems later.
Choose platforms or sellers that offer clear return policies and responsive customer service.
- Check the return and refund policy.
- Note the contact details for support.
- Save all communication for reference.